Moss, Mae Taylor.

The emotionally intelligent nurse leader [Book /] Mae Taylor Moss. - 1st ed. - San Francisco, CA : [Chicago] : Jossey-Bass ; AHA Press, 2005. - xviii, 328 p. ; 23 cm.

Includes bibliographical references (p. 279-297) and index.

Understanding emotional intelligence -- An age-old, new kind of nursing intelligence -- Emotions in a techno-illogical age -- Emotional intelligence and leadership -- Intelligently creating, sharing a vision, and setting an example -- Leaders who create -- Leaders who share a vision -- Leaders who set an example -- Intelligent transfer of information -- Downloading: honing emotional intelligence -- Uploading: coaching emotional intelligence -- Weathering a crash: conflict resolution in the health care environment -- Changing the culture of nursing and the organization -- Shaping the work environment and culture -- Rebuilding and upending the hierarchical pyramid -- The future of emotional intelligence for nursing leadership.

All age.

078795988X

2004014530


Nursing services--Administration.
Leadership.
Emotional intelligence.
Nurses--Psychology.
Nurse and patient.
Nursing, Supervisory.
Emotions.
Leadership.
Nursing Staff--psychology.
Patients--psychology.

RT89 / .M635 2005

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