Drummond ,Siobhan.
Quality issues in heritage visitor attractions [Book /] edited by Siobhan Drummond and Ian Yeoman. - Oxford : Butterworth-Heinemann, 2001. - xv, 273 p. : ill. ; 24 cm.
Includes bibliographical references and index.
All age.
0750646756
2001369105
Heritage tourism--Management.
Total quality management.
G156.5.H47 / Q35 2001
338.4791
Quality issues in heritage visitor attractions [Book /] edited by Siobhan Drummond and Ian Yeoman. - Oxford : Butterworth-Heinemann, 2001. - xv, 273 p. : ill. ; 24 cm.
Includes bibliographical references and index.
All age.
0750646756
2001369105
Heritage tourism--Management.
Total quality management.
G156.5.H47 / Q35 2001
338.4791