Abbott, Peter.
Front office procedures, social skills, yield and management / [Book :] Peter Abbott and Sue Lewry. - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 1999. - 211 p. : ill. ; 25 cm.
Includes index.
All Ages.
0750642300
Hotel front desk personnel.
Hotel management.
338.464
/ F.P
Front office procedures, social skills, yield and management / [Book :] Peter Abbott and Sue Lewry. - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 1999. - 211 p. : ill. ; 25 cm.
Includes index.
All Ages.
0750642300
Hotel front desk personnel.
Hotel management.
338.464
/ F.P