Scanlon, Nancy Loman.

Quality restaurant service guaranteed a training outline / [Book :] Nancy Loman Scanlon. - New York : J. Wiley, 1998. - xi, 212 p. : ill. ; 25 cm.

Includes bibliographical references (p. 199-200) and index.

All Ages.

0471028525

98004730


Food service--Quality control.
Total quality management.
Restaurants--Employees--Training of.

TX911.3.Q34 / S33 1998

642.50715

/ SQ
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