Albrecht, Karl, 1941-

The Northbound train finding the purpose, setting the direction, shaping the destiny of your organization / [Book :] Karl Albrecht. - New York : AMACON, 1994. - x, 213 p. : ill. ; 24 cm.

Includes bibliographical references and index.

All Ages.

081440233X :

93049388 //r962


Organizational effectiveness.
Strategic planning.
Customer services.

HD58.9 / .A447 1994

658.4112

/ A N
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