Guaspari, John.

The Customer Connection Quality for the rest of us / [Book :] John Guaspari. - New York, NY : AMACOM, 1988. - xv, 223 p. : ill. ; 24 cm.

All Ages.

0814458378 0814458378 :

88047695


Quality of products--Miscellanea.

HD38 / .G765 1988

658.562 658.562 658.562

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