Evans, James R. 1950-
Quality and performance excellence management, organization, and strategy / [[Book] :] James R. Evans. - 5th ed. - Mason, OH : Thomson Business and Economics, 2008. - x, 502 p. : ill. ; 24 cm.
Rev. ed. of: Total quality : management, organization and strategy. 4th ed.
Includes bibliographical references and index.
9780324381320 0324381328 (pbk.) 0324381328
Total quality management.
658.5
658.5 / E Q
Quality and performance excellence management, organization, and strategy / [[Book] :] James R. Evans. - 5th ed. - Mason, OH : Thomson Business and Economics, 2008. - x, 502 p. : ill. ; 24 cm.
Rev. ed. of: Total quality : management, organization and strategy. 4th ed.
Includes bibliographical references and index.
9780324381320 0324381328 (pbk.) 0324381328
Total quality management.
658.5
658.5 / E Q