Summers, Donna C. S.
Quality management creating and sustaining organizational effectiveness / [[Book] :] Donna C.S. Summers. - Upper Saddle River, N.J. : Pearson Prentice Hall, 2005. - xii, 409 p. : ill. ; 25 cm.
Includes bibliographical references (p. 392-400) and index.
0132626438
2003068998
Total quality management.
Quality control.
Organizational effectiveness.
658.4013
/ S Q
Quality management creating and sustaining organizational effectiveness / [[Book] :] Donna C.S. Summers. - Upper Saddle River, N.J. : Pearson Prentice Hall, 2005. - xii, 409 p. : ill. ; 25 cm.
Includes bibliographical references (p. 392-400) and index.
0132626438
2003068998
Total quality management.
Quality control.
Organizational effectiveness.
658.4013
/ S Q