SOUL Catalog فهرس المكتبة المركزية لجامعة 6 أكتوبر

Einfache Ansicht MARC ISBD

Johnston, Robert, 1953-

Service operations management improving service delivery / [[Book] :] Robert Johnston, Graham Clark, and Michael Shulver. - 4th ed. - Harlow, England : Pearson, 2012. - 462 P ; 30 cm.

Includes bibliographical references and index.

ISBN: 9780273740483

LCCN: 2012008747

Subjects--Topical Terms:
Service industries--Management.

Dewey Class. No.: 658

National Library of Medicine Call No.: / J S