Ahuja, Ravindra.

Service quality management in hospitality and tourism / Ravindra Ahuja. - New delhi : Random publications, 2017. - 310 p. ; 24 cm.

includes bibliographical reference and index.

9789351119678


Hospitality industry --Management
Tourism --Management

647.94068 / A S
www.soul.o6u.edu.eg

E-Mail: soul@o6u.edu.eg
Address: October 6 city – Central Axis – Next to El Hosary mosque.
Tell: (+202) 38376382
Fax: (+202) 38376280



Developed and implemented by ILC EG