Ahuja, Ravindra.
Service quality management in hospitality and tourism / Ravindra Ahuja. - New delhi : Random publications, 2017. - 310 p. ; 24 cm.
includes bibliographical reference and index.
9789351119678
Hospitality industry --Management
Tourism --Management
647.94068 / A S
Service quality management in hospitality and tourism / Ravindra Ahuja. - New delhi : Random publications, 2017. - 310 p. ; 24 cm.
includes bibliographical reference and index.
9789351119678
Hospitality industry --Management
Tourism --Management
647.94068 / A S