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Strategic product creation [[Book] :]deliver customer satisfaction from every level of your company / Ronald L. Kerber, Timothy M. Laseter, with Max Russell.

Von: Kerber, Ronald L.
Mitwirkende(r): Laseter, Timothy M | Russell, Max.
Materialtyp: materialTypeLabelBuchVerlag: New York : McGraw-Hill, c2007Beschreibung: xviii, 318 p. : ill. ; 24 cm.ISBN: 0070659192; 9780070659193.Schlagwörter: New products | Production engineeringDDC-Klassifikation: 658.575 Online-Ressourcen: Contributor biographical information | Publisher description | Table of contents only
Inhalte:
Part I: Key concepts -- Product creation leadership: delivering business results -- Product idea generation: sensing customer needs and market opportunities -- Technology capabilities: separating invention and execution -- Product creation process design: leveraging discipline and judgment -- The competitive product portfolio: integrating process and product architecture -- People and project management: inspiring and leading the workforce -- Innovation partnerships: connecting the extended enterprise -- Part II: Case studies -- Walt Disney Imagineering: stories of the impossible -- Mars Incorporated: consumer-driven innovation -- Whirlpool Corporation: building a global product creation capability -- United Technologies Corporation: discipline and balance in innovation -- IBM: leveraging customer focus, research, and collaboration.
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Includes bibliographical references and index.

Part I: Key concepts -- Product creation leadership: delivering business results -- Product idea generation: sensing customer needs and market opportunities -- Technology capabilities: separating invention and execution -- Product creation process design: leveraging discipline and judgment -- The competitive product portfolio: integrating process and product architecture -- People and project management: inspiring and leading the workforce -- Innovation partnerships: connecting the extended enterprise -- Part II: Case studies -- Walt Disney Imagineering: stories of the impossible -- Mars Incorporated: consumer-driven innovation -- Whirlpool Corporation: building a global product creation capability -- United Technologies Corporation: discipline and balance in innovation -- IBM: leveraging customer focus, research, and collaboration.

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