Ama Management Briefing. <br/><br/>
Blueprints for service quality  the Federal Express approach.  [[Book] :] 

 - New York :  AMA Membership Publications Division, American Management Association,  1991. 
 - 81 p. :  ill. ;  22 cm. 
 - AMA management briefing .
<br/><br/> All age. 
<br/><br/><label>ISBN: </label>0814423477 : 
<br/><br/><label>LCCN: </label>91026676  
<br/><br/><label>Subjects--Corporate Names: </label><br/>Federal Express Corporation.--Management.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Express service--Quality control.--United States<br/>Express service--Employees.--United States
<br/><br/><label>LC Class. No.: </label>HE5903.F435  / B58 1991 
<br/><br/><label>Dewey Class. No.: </label>388.04406573 
<br/><br/><label>National Library of Medicine Call No.: </label> / A B