The quality handbook for health care organizations a manager's guide to tools and programs / [Book :]
Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood.
- 1st ed.
- San Francisco : Jossey-Bass, 2004.
- xxvii, 256 p. : ill. ; 23 cm.
Includes bibliographical references (p. 245-247) and index.
The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.
All age.
0787969214
2003018922
Health services administration. Health facilities--Personnel management. Medical care--Quality control. Quality Assurance, Health Care--organization & administration--United States. Critical Pathways--United States. Data Collection--methods--United States. Data Interpretation, Statistical--United States. Quality Indicators, Health Care--United States.