Dlugacz, Yosef D., 1947-

The quality handbook for health care organizations a manager's guide to tools and programs / [Book :] Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood. - 1st ed. - San Francisco : Jossey-Bass, 2004. - xxvii, 256 p. : ill. ; 23 cm.

Includes bibliographical references (p. 245-247) and index.

The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.

All age.

0787969214

2003018922


Health services administration.
Health facilities--Personnel management.
Medical care--Quality control.
Quality Assurance, Health Care--organization & administration--United States.
Critical Pathways--United States.
Data Collection--methods--United States.
Data Interpretation, Statistical--United States.
Quality Indicators, Health Care--United States.

RA971.35 / .D58 2004

362.110685

W 84 AA1 / D626q 2004