Drummond ,Siobhan.

Quality issues in heritage visitor attractions [Book /] edited by Siobhan Drummond and Ian Yeoman. - Oxford : Butterworth-Heinemann, 2001. - xv, 273 p. : ill. ; 24 cm.

Includes bibliographical references and index.

All age.

0750646756

2001369105


Heritage tourism--Management.
Total quality management.

G156.5.H47 / Q35 2001

338.4791