Abbott, Peter. <br/><br/>
Front office  procedures, social skills, yield and management /  [Book :] 
Peter Abbott and Sue Lewry. 
 - 2nd ed. 
 - Oxford ;  Boston :  Butterworth-Heinemann,  1999. 
 - 211 p. :  ill. ;  25 cm. 
<br/><br/>Includes index. 
<br/><br/> All Ages. 
<br/><br/><label>ISBN: </label>0750642300 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>Dewey Class. No.: </label>338.464 
<br/><br/><label>National Library of Medicine Call No.: </label> / F.P