Total quality management in education - Mukhopadhyay, Marmar (New Delhi, India : Thousand Oaks, Calif. : Sage Publications, 2005)
Quality in education -- TQM : educational applications -- Systems thinking and organizational micro-analysis -- Percener focus : involving all -- Assessment of institutions -- Participative management and team building -- Human resource development for quality institutions -- Decision-making for quality management -- Leadership for building quality institutions -- Strategic planning for total quality management -- Implementing total quality management.
Includes bibliographical references (p. [215]-222) and index.
All age.
Keywords: Total quality management in education; School management and organization