Holmes, Kirsten. <br/><br/>
Managing volunteers in tourism  attractions, destinations and events /  [[Book] :] 
Kirsten Holmes and Karen Smith. 
 - 1st ed. 
 - Oxford :  Butterworth-Heinemann,  2009. 
 - 299 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction -- Dimensions of volunteering in the tourism industry: The value of volunteers to tourism -- Managing volunteers within tourism -- Planning a volunteer programme -- Recruitment and selection -- Training and development -- Motivation and reward -- Turnover and retention -- Managing diversity -- Case studies in tourism volunteering: Volunteer tourism -- Museums and heritage attractions - Australia museum and National Trust in Japan -- Parks and recreation - North American national parks programme -- Conservation - BTCV and wildlife programme -- Facilitating the tourism infrastructure - visitor information centres/guides -- Mega events - Melbourne Commonwealth Games (and Athens Olympics) -- Sports events -- Cultural events and festivals: New Zealand festivals -- Conclusions: The future of volunteering in tourism. . 
<br/><br/> All age. 
<br/><br/><label>ISBN: </label>9780750687676  0750687673 (pbk.) 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015351136  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Volunteer tourism--Management.
<br/><br/><label>Dewey Class. No.: </label>338.4791 
<br/><br/><label>National Library of Medicine Call No.: </label>338.4791  / H M