Integrating E-business models for government solutions citizen-centric service oriented methodologies and processes / [[Book] :]
Susheel Chhabra and Muneesh Kumar.
- Hershey PA : Information Science Reference, 2009.
- xxii, 313 p. : ill. ; 29 cm.
- Advances in electronic government research series (AEGR) .
- Advances in electronic government series. .
Includes bibliographical references (p. 279-303) and index.
"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.
9781605662404 9781605662411
2008031912
GBA908845 bnb
014889873 Uk
Internet in public administration. Administrative agencies--Customer services. Administrative agencies--Management. Executive departments--Customer services. Executive departments--Management. Consumer satisfaction.