Snook, Jack W.

A leadership guide for volunteer fire departments [[Book] /] Jack W. Snook, Richard B. Gasaway, Tim L. Holman. - 4th ed. - Sudbury, MA : Fairfax, VA : Jones and Bartlett Publishers ; International Association of Fire chiefs, c2011. - vii, 135 p. ; 26 cm.

At head of title: International Association of Fire Chiefs.

Introduction to voluneer fire departments -- Recruiting volunteers -- Selecting volunteers -- Training volunteers -- Motivating and counseling volunteers -- Effective leadership -- Strategic planning -- Time management -- Compensation and benefits -- Effective communication -- Team building -- Conflict resolution -- Discipline -- Fire department image -- Developing future leaders.

0763742074 (hard cover) 9780763742072 (hard cover)


Volunteer fire departments--Management.--United States
Volunteer fire departments--Personnel management.--United States

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