Hartley, Robert F.,  1927- <br/><br/>
Management mistakes & successes  [Book /] 
Robert F. Hartley. 
 - 4th ed. 
 - New York :  Wiley,  c1994. 
 - viii, 419 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Days Inns : disavowing standards for the sake of growth -- Contrast : McDonald's : maximizing controls and sustaining vigorous growth -- The Dalkon Shield : mishandling the public trust -- Customer abuses : cigarettes, health clubs, small loans -- Contrast : Johnson & Johnson's Tylenol : regaining public trust - and yet...? -- Conclusions : what can be learned? 
<br/><br/> All Ages. 
<br/><br/><label>ISBN: </label>0471000876  
<br/><br/><label>LCCN: </label>93042718  
<br/><br/><label>Nat. Bib. No.: </label>GB94-29698 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Case studies.
<br/><br/><label>LC Class. No.: </label>HD38 
<br/><br/><label>Dewey Class. No.: </label>658.4 
<br/><br/><label>National Library of Medicine Call No.: </label>658.4