Ross , Joel E. <br/><br/>
Total Quality mangment  text, cases and readings /  [Book :] 
Joel E. Ross. 
 - 2 th ed. 
 - london :  Kogan Page,  1994. 
 - 465 p ; :  ill ;  22.5cm. 
<br/><br/><label>ISBN: </label>0749413468 
<br/><br/><label>Dewey Class. No.: </label>658 
<br/><br/><label>National Library of Medicine Call No.: </label> / R J