Christopher, Martin. Relationship marketing creating shareholder value / [Book :] Martin Christopher, Adrian Payne, David Ballantyne. - Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, 2002. - xvi, 242 p. : ill. ; 24 cm. Previous ed.: 1991. Includes bibliographical references and index. All Ages. ISBN: 0750648392 LCCN: 2005362836 Nat. Bib. No.: GBA1-Z5427 Subjects--Topical Terms: Relationship marketing. LC Class. No.: HF5415 / .C52717 2002 Dewey Class. No.: 658.8