Garfield, Charles A. Second to none How our smartest companies put people first / [Book :] Charles Garfield. - Homewood, Ill. : Business One Irwin, c1992. - xiii, 454 p. : ill. ; 23 cm. Includes bibliographical references (p. 419-442) and indexes. All Ages. ISBN: 1556233604 LCCN: 91020224 //r95 Subjects--Topical Terms: Management--Employee participation.Organizational change.Personnel management.Customer services. LC Class. No.: HD5650 / .G327 1992 Dewey Class. No.: 658.3