Gitlow Howard.
Quality management [[Book] /]
Howard S. Gitlow ... [et al.].
- 3rd ed.
- Boston : McGraw-Hill/Irwin, 2005.
- xviii, 797 p. : ill. ; 24 cm.+ 1 CD-ROM (4 3/4 in.).
- McGraw-Hill/Irwin series Operations and decision sciences .
Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995. Includes index.
System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.
0071123385
Quality control--Statistical methods.
658.4013
/ G Q