Quality management - Gitlow Howard; Gitlow, Howard S.; Gitlow, Howard S. (Boston : McGraw-Hill/Irwin, 2005)
Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995.
Includes index.
System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.
Keywords: Quality control -- Statistical methods