Evans, James R.  1950- <br/><br/>
Quality and performance excellence  management, organization, and strategy /  [[Book] :] 
James R. Evans. 
 - 5th ed. 
 - Mason, OH :  Thomson Business and Economics,  2008. 
 - x, 502 p. :  ill. ;  24 cm. 
<br/><br/> Rev. ed. of: Total quality : management, organization and strategy. 4th ed. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780324381320  0324381328 (pbk.) 0324381328 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>658.5 
<br/><br/><label>National Library of Medicine Call No.: </label>658.5  / E Q