Introduction to foodservice [[Book] /]
June Payne-Palacio, Monica Theis.
- 11th ed.
- Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009.
- xix, 714 p. : ill. (some col.), map ; 27 cm.
Includes bibliographical references and index.
The foundations -- The foodservice industry -- The systems approach -- The fundamentals -- Food safety -- Cleaning, sanitation, and environmental safety -- The menu -- The operational functions -- Purchasing -- Receiving, storage, and inventory -- Production -- Service -- The facilities -- Facilities planning and design -- Equipment and furnishings -- Environmental management -- The management functions -- Organizational design -- Leadership -- Human resource management -- Performance improvement -- Accounting procedures -- Marketing.