Tesone, D. V.

Principles of management for the hospitality industry [[Book] /] Dana Tesone. - 1st ed. - Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2010. - ix, 405 p. : ill. (some col.) ; 25 cm. - The management of hospitality and tourism enterprises series. .

Includes bibliographical references and index.

Part I Management Knowledge -- Managing Hospitality Enterprises -- Management Practice, Evolution and Ethics -- Strategic Planning, Problem Solving, and Decisions -- Systems, Development and Structures -- Part 2 Management Functions -- Operations Management -- Operations Structure and Systems -- Managing Human Resources -- Managing Technology and Marketing Systems -- Accounting and Finance Management -- Part 3 Strategic Applications -- Tactical Productivity Strategies -- Tactical Growth Strategies -- Tactical Turnaround Strategies -- Part 4 Leadership Applications -- Leadership Awareness -- Leadership Practice -- Organizational Behavior & Leadership Development.

All age.

9781856177993 (pbk.)

015342472


Hospitality industry--Management.

TX911.3.M27 / T447 2010 TX911.3.M27 / T48 2009

647.94068

/ TP