Principles of management for the hospitality industry - Tesone, D. V. (Dana V.); Tesone, D. V. (Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2010)
Part I Management Knowledge -- Managing Hospitality Enterprises -- Management Practice, Evolution and Ethics -- Strategic Planning, Problem Solving, and Decisions -- Systems, Development and Structures -- Part 2 Management Functions -- Operations Management -- Operations Structure and Systems -- Managing Human Resources -- Managing Technology and Marketing Systems -- Accounting and Finance Management -- Part 3 Strategic Applications -- Tactical Productivity Strategies -- Tactical Growth Strategies -- Tactical Turnaround Strategies -- Part 4 Leadership Applications -- Leadership Awareness -- Leadership Practice -- Organizational Behavior & Leadership Development.
Includes bibliographical references and index.
All age.
Keywords: Hospitality industry -- Management