Operations management Theory and Practice / [[Book] :]
William J. Stevenson.
- 11th ed.
- New York : McGraw-Hill/Irwin, c2012.
- xxxiii, 908 p. : col. ill. ; 29 cm.
- Operations and decision sciences. .
- Irwin/McGraw-Hill series in operations and decision sciences. .
Includes bibliographical references and indexes.
Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting -- Product and service design -- Strategic capacity planning for products and services -- Process selection and facitlity layout -- Work design and measurement -- Location planning and analysis -- Management of quality -- Quality control -- Aggregate planning and master scheduling -- MRP and ERP -- Inventory management -- JIT and lean operations -- Supply chain management -- Scheduling -- Project management -- Management of waiting lines -- Linear programming.