Evans, James R. <br/><br/>
Managing for quality & performance excellence / 
James R. Evans, Bill Lindsay. 
 - 10th. ed. 
 - United States :  Cengage Learning,  2017 . 
 - xx, 701 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>9781305662544 (alk. paper) 
<br/><br/><label>LCCN: </label>2015944523 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management 
<br/><br/><label>Dewey Class. No.: </label>658.5  / E M