Ahuja, Ravindra. <br/><br/>
Service quality management in hospitality and tourism / 
Ravindra Ahuja. 
 - New delhi :  Random publications,  2017. 
 - 310 p. ;  24 cm. 
<br/><br/>includes bibliographical reference and index. 
<br/><br/><label>ISBN: </label>9789351119678 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Hospitality industry --Management<br/>Tourism --Management
<br/><br/><label>Dewey Class. No.: </label>647.94068  / A S