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1.
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Customer connections [Book :]new strategies for growth / Robert E. Wayland, Paul M. Cole.
von Wayland, Robert E. (Robert Edwin), 1946- | Cole, Paul M. (Paul Michael), 1958-. Materialtyp:  Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: Boston, Mass : Harvard Business School Press, 1997Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.812 WC] (1).
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2.
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Internal marketing [Book :]tools and concepts for customer-focused management / Pervaiz K. Ahmed and Mohammed Rafiq.
von Ahmed, Pervaiz K | Rafiq, Mohammed | Chartered Institute of Marketing. Materialtyp: Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2004Weitere Titel: Tools and concepts for customer-focused management..Online-Ressourcen: Publisher description | Table of contents Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.8 A I] (2).
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3.
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Perfect customer care [Book :]all you need to get it right first time / Ted Johns.
von Johns, Ted. Materialtyp: Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: London : Random House Business Books, 2003, c1994Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.812 J P] (1).
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4.
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Beyond six sigma [Book :]profitable growth throuth customer value creation / Gary A. Plaster, Jerry D. Alderman.
von Plaster, Gary | Alderman, Jerry D. Materialtyp: Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: Hoboken, N.J. : John Wiley & Sons, 2006Online-Ressourcen: Table of contents only | Publisher description Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.4013 P B] (1).
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5.
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Customer relationship management [[Book] :]integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod, Jr., Faye W. Gilbert.
von Zikmund, William G | McLeod, Raymond | Gilbert, Faye W. Materialtyp: Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: Hoboken, N.J. : Wiley, c2003Online-Ressourcen: Publisher description | Table of contents Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.812 Z C] (1).
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6.
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Relationship selling [[Book] /]Mark W. Johnston, Greg W. Marshall.
von Johnston, Mark W | Marshall, Greg W. Auflage: 2nd ed.Materialtyp: Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: Boston : McGraw-Hill/Irwin, 2008Online-Ressourcen: Table of contents only | Publisher description Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.85 J R] (1).
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7.
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Do it wrong quickly [[Book] :]how the web changes the old marketing rules / Mike Moran.
von Moran, Mike, 1958-. Materialtyp: Buch; Format:
Druck ; Literarische Form:
Sachliteratur Verlag: Upper Saddle River, NJ : IBM Press, c2008Verfügbarkeit: Ausleihbare Exemplare: 6october [Signatur: 658.872 MW] (1).
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