000 00778cam a2200277Ia 4500
005 20150623165242.0
008 990506s1999 enka 001 0 eng
020 _a0750642300
040 _aCaOGU
_beng
_cTEF
_dEQF
060 _bF.P
082 _a338.464
084 _a338.464
_bF.P
100 1 _aAbbott, Peter.
245 1 0 _aFront office
_h[Book :]
_bprocedures, social skills, yield and management /
_cPeter Abbott and Sue Lewry.
250 _a2nd ed.
260 _aOxford ;
_aBoston :
_bButterworth-Heinemann,
_c1999.
300 _a211 p. :
_bill. ;
_c25 cm.
504 _aIncludes index.
521 _aAll Ages.
650 0 _aHotel front desk personnel.
650 0 _aHotel management.
700 1 _aLewry, Sue.
001 0000036043
003 0000
942 _cBK
999 _c15403
_d15403