000			01747cam a2200301 a 4500
005			20150623165342.0
008			100123s2009 enka b 001 0 eng
016	7		_a 015351136
020			_a9780750687676
020			_a0750687673 (pbk.)
040			_aCaOWTU _beng _cUKM _dNLGGC _dCaNSHNOV
060			_a338.4791 _bH M
082	0	4	_a338.4791 _222
084			_a338.4791 _bH M _2bcl
100	1		_aHolmes, Kirsten.
245	1	0	_aManaging volunteers in tourism _h[[Book] :] _battractions, destinations and events / _cKirsten Holmes and Karen Smith.
250			_a1st ed.
260			_aOxford : _bButterworth-Heinemann, _c2009.
300			_a299 p. : _bill. ; _c25 cm.
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction -- Dimensions of volunteering in the tourism industry: The value of volunteers to tourism -- Managing volunteers within tourism -- Planning a volunteer programme -- Recruitment and selection -- Training and development -- Motivation and reward -- Turnover and retention -- Managing diversity -- Case studies in tourism volunteering: Volunteer tourism -- Museums and heritage attractions - Australia museum and National Trust in Japan -- Parks and recreation - North American national parks programme -- Conservation - BTCV and wildlife programme -- Facilitating the tourism infrastructure - visitor information centres/guides -- Mega events - Melbourne Commonwealth Games (and Athens Olympics) -- Sports events -- Cultural events and festivals: New Zealand festivals -- Conclusions: The future of volunteering in tourism. .
521			_aAll age.
650		0	_aVolunteer tourism _xManagement.
700	1		_aSmith, Karen A., _d1973-
001			0000073779
003			0000
942			_cBK
999			_c20715 _d20715