000 | 01119cam a2200349 a 4500 | ||
---|---|---|---|
005 | 20150623165342.0 | ||
008 | 060821s2009 enka 001 0 eng d | ||
020 | _a8180522970 | ||
035 | _a(OCoLC)ocm70999242 | ||
040 |
_aCOF _cCOF _dDLC |
||
060 | _bF C | ||
082 | 0 | 0 |
_a332.10688 _222 |
084 |
_a332.10688 _bF C |
||
100 | 1 | _aFlower, Graham. | |
245 | 1 | 0 |
_aCustomer information management _h[[Book] /] _cGraham Flower, Phil Fawcett. |
250 | _a1st .ed. | ||
260 |
_aNew Delhi : _bAne Books PVT.Ltd, _c2009. |
||
300 |
_a382 p. : _bill. ; _c24 cm. |
||
500 | _aIncludes index. | ||
521 | _aAll age. | ||
650 | 0 | _aFinancial services industry. | |
650 | 0 | _aInformation technology. | |
700 | 1 | _aFawcett, Phil. | |
710 | 2 | _aInstitute of Financial Services (Great Britain) | |
906 |
_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg |
||
923 | _acopyright | ||
925 | 0 |
_aacquire _b2 shelf copies _xpolicy default |
|
955 |
_anb05 2006-09-12 to SSCD for processing _ise05 2006-10-02 _ese05 2006-10-02 to BCCD _ase00 2006-10-03 _aaa25 2006-10-16 |
||
001 | 0000073892 | ||
003 | 0000 | ||
942 | _cBK | ||
999 |
_c20742 _d20742 |