000 01119cam a2200349 a 4500
005 20150623165342.0
008 060821s2009 enka 001 0 eng d
020 _a8180522970
035 _a(OCoLC)ocm70999242
040 _aCOF
_cCOF
_dDLC
060 _bF C
082 0 0 _a332.10688
_222
084 _a332.10688
_bF C
100 1 _aFlower, Graham.
245 1 0 _aCustomer information management
_h[[Book] /]
_cGraham Flower, Phil Fawcett.
250 _a1st .ed.
260 _aNew Delhi :
_bAne Books PVT.Ltd,
_c2009.
300 _a382 p. :
_bill. ;
_c24 cm.
500 _aIncludes index.
521 _aAll age.
650 0 _aFinancial services industry.
650 0 _aInformation technology.
700 1 _aFawcett, Phil.
710 2 _aInstitute of Financial Services (Great Britain)
906 _a7
_bcbc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
923 _acopyright
925 0 _aacquire
_b2 shelf copies
_xpolicy default
955 _anb05 2006-09-12 to SSCD for processing
_ise05 2006-10-02
_ese05 2006-10-02 to BCCD
_ase00 2006-10-03
_aaa25 2006-10-16
001 0000073892
003 0000
942 _cBK
999 _c20742
_d20742