000			01509cam a2200409 a 4500
005			20150706003853.0
008			040622r20022004ne a b 001 0 eng d
010			_a 2004274704
020			_a0750648384
040			_aGAS _beng _cGAS _dOCLCQ _dDLC
042			_alccopycat
050	0	0	_aHF5415.13 _b.A354 2004
082			_a658.8
084			_a658.8 _bA I
100	1		_aAhmed, Pervaiz K.
245	1	0	_aInternal marketing _h[Book :] _btools and concepts for customer-focused management / _cPervaiz K. Ahmed and Mohammed Rafiq.
246	3	1	_aTools and concepts for customer-focused management.
260			_aAmsterdam ; _aBoston : _bElsevier Butterworth-Heinemann, _c2004.
300			_ax, 299 p. : _bill. ; _c23cm.
500			_aPublished in association with The Chartered Institute of Marketing.
504			_aIncludes bibliographical references and index.
521			_aAll Ages.
600	1	0	_aMarketing _zAhmed, Pervaiz K.
650		0	_aMarketing _xManagement _vCase studies.
650		0	_aOrganizational effectiveness.
650		0	_aOrganizational effectiveness _vCase studies.
650		0	_aRelationship marketing.
650		0	_aCustomer relations.
700	1		_aRafiq, Mohammed.
710	2		_aChartered Institute of Marketing.
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/els051/2004274704.html
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/fy045/2004274704.html
001			0000023937
003			0000
942			_cBK
942			_cBK
999			_c47180 _d47180