| 000 | 01123nam a2200325 a 4500 | ||
|---|---|---|---|
| 005 | 20150706003858.0 | ||
| 008 | 030723s2005 ohua b 001 0 eng | ||
| 010 | _a 2003110492 | ||
| 020 | _a032425913159 | ||
| 020 | _a0324282559 (domestic core text only) | ||
| 020 | _a0324227159 | ||
| 020 | _a0324227167 (ISE core text only) | ||
| 040 |
_aDLC _beng _cDLC _dCaOONL |
||
| 050 | 0 | 0 |
_aHD31 _b.P55 2005 |
| 084 |
_a658 _bP.M |
||
| 100 | 1 |
_aPlunkett, W. Richard _q(Warren Richard). |
|
| 245 | 1 | 0 |
_aManagement _h[Book :] _bmeeting and exceeding customer expectations / _cWarren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. |
| 250 | _a8th ed. | ||
| 260 |
_aMason, Ohio : _bThomson/South-Western, _cc2005. |
||
| 300 |
_axxvi, 742 p. : _bill. (some col.) ; _c27 cm. |
||
| 500 | _aIncludes passcode to InfoTrac College edition, the Online Library (WWW.infotrac-college.com). | ||
| 504 | _aIncludes bibliographical references (p. 701-720) and index. | ||
| 521 | _aAll Ages. | ||
| 650 | 0 | _aManagement. | |
| 700 | 1 | _aAttner, Raymond F. | |
| 700 | 1 | _aAllen, Gemmy. | |
| 001 | 0000029864 | ||
| 003 | 0000 | ||
| 942 | _cBK | ||
| 999 |
_c47660 _d47660 |
||