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| 100 | 1 | _aFutrell, Charles. | |
| 245 | 1 | 0 |
_aABC's of relationship selling through service _h[[Book] /] _cCharles M. Futrell. |
| 250 | _a8 th ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill/Irwin, _c2005. |
||
| 300 |
_axxii, 548 p. : _bill. ; _c26 cm. |
||
| 440 | 4 | _aThe McGraw-Hill/Irwin series in marketing | |
| 504 | _aIncludes bibliographical references (p. 531-534) and index. | ||
| 650 | 0 | _aSelling. | |
| 900 | 1 | _aFutrell, Charles M. | |
| 990 | 1 | 0 |
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