000 00678nam a22002057a 4500
999 _c58998
_d58998
008 180326b2017 ii ||||g |||| 001 0 eng d
020 _a9789351119678
040 _cSOUL
041 _aeng
082 0 4 _223
_a647.94068
_bA S
100 1 _93428
_aAhuja, Ravindra.
245 1 0 _aService quality management in hospitality and tourism /
_cRavindra Ahuja.
260 _aNew delhi :
_bRandom publications,
_c2017.
265 _aالمجموعة العلمية
300 _a310 p. ;
_c24 cm.
504 _aincludes bibliographical reference and index.
650 1 4 _93430
_a Hospitality industry
_xManagement
650 1 4 _93185
_aTourism
_xManagement
942 _2ddc
_cBK
_iFOTH
_6FOTH