Futrell, Charles.

ABC's of relationship selling through service [[Book] /] Charles M. Futrell. - 9th ed. - Boston, Mass. : McGraw-Hill/Irwin, 2007. - xx, 539 p. : ill. ; 25 cm. + 2 CD-ROM (4 3/4 in) - The McGraw-Hill/Irwin series in marketing .

Includes Index

Includes bibliographical references (p. 527-53) and index.

All age.

0071107762

2005049623


Selling.

658.85

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