Communication skills for pharmacists : building relationships, improving patient care / Bruce A. Berger.
Von: Berger, Bruce A
.
Mitwirkende(r): American Pharmacists Association.
Materialtyp:
BuchVerlag: Washington, D.C. : American Pharmacists Association, 2005Auflage: 2nd ed.Beschreibung: viii, 212 p. ; 24 cm.ISBN: 1582120803; 9781582120805.Einheitssachtitel: U. S. pharmacist. Schlagwörter: Communication in pharmacy | Pharmacists -- Collected Works | Professional-Patient Relations -- Collected Works | Communication -- Collected WorksDDC-Klassifikation: 615.1 Online-Ressourcen: Table of contents only | Publisher description | Book review (E-STREAMS) | Contributor biographical information
Inhalte:
Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues affect the relationship -- Cultural competence.
| Medientyp | Aktueller Standort | Sammlung | Signatur | Exemplarnr. | Status | Fälligkeitsdatum |
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Books
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6october 1104 | اهداء من رئيس الجامعة | 615.1 B C (Regal durchstöbern) | 1 | Verfügbar |
"The chapters in this book are articles that were originally published in U.S. Pharmacist"--Acknowledgments.
Includes bibliographical references and index.
Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues affect the relationship -- Cultural competence.
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