Keeping score [[Book] :]using the right metrics to drive world-class performance / Mark Graham Brown.
Von: Brown, Mark Graham.
Materialtyp:
BuchVerlag: New York : Quality Resources : AMACOM Books, 1996Auflage: 1st ed.Beschreibung: ix, 198 p. : ill. ; 23 cm.ISBN: 8120331109.Schlagwörter: Organizational effectiveness -- Evaluation | Industrial efficiency -- Evaluation | Customer services -- Evaluation | Job satisfaction -- EvaluationDDC-Klassifikation: 658.31
| Medientyp | Aktueller Standort | Signatur | Exemplarnr. | Status | Fälligkeitsdatum |
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6october 1203 | 658.31 BK (Regal durchstöbern) | 1 | Verfügbar |
Includes bibliographical references (p. 193-194) and index.
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